This policy explains how HDI360, LLC, operating under the Tiny Tech Works product brand, handles information associated with this website and customer support.

Information this website may receive

This is primarily a static informational website. The hosting provider may automatically process technical information such as IP address, browser type, requested pages, timestamps, and security or diagnostic logs. Tiny Tech Works does not use this website to collect complete payment-card numbers.

Information you provide

If you email us, we receive the information included in your message, such as your name, email address, purchase details, and support question. Please do not send passwords, complete payment-card numbers, or other unnecessary sensitive information.

Checkout and external services

Product purchases are completed through third-party checkout providers, such as Gumroad or Stripe-supported services. Those providers process payment and transaction information under their own privacy policies. Links to external websites are governed by the policies of those websites.

How information is used

Information may be used to provide customer support, verify purchases, deliver or restore access to products, process eligible refunds, maintain website security, prevent fraud, comply with legal obligations, and improve products or support processes.

Sharing

Information may be shared with service providers when necessary to host the website, process transactions, deliver products, provide support, prevent fraud, or comply with law. Tiny Tech Works does not sell personal information to advertisers.

Retention and security

Information is retained only as reasonably necessary for the purposes described above, including transaction records, support history, fraud prevention, and legal obligations. Reasonable safeguards are used, but no online system can guarantee absolute security.

Your questions or requests

For privacy questions or a request concerning information you provided directly to Tiny Tech Works, email support@tinytechworks.com. Requests involving payment-provider records may need to be directed to the applicable provider.